[Business Manners] Trivia Quiz Useful for Work

Editor-in-Chief, RAG MUSICHane Keisuke
Editor-in-chief of RAG MUSIC. JFC-certified fact-checker. After working in a music studio and handling wedding sound, joined the RAG MUSIC editorial team in 2016. Experienced with a variety of instruments: marching band in elementary school, clarinet in junior high school wind ensemble, and drums in a band from high school onward. Drawing on my own musical activities and the experience gained through my work, I produce daily articles, including various song introductions, features on music festivals around the country, and live reports. In music, I enjoy not only rock from Japan and abroad but, lately, a wide range of J-pop as well.
Keyboard playerSAKI
I’ve been playing the Electone since I was six, mainly performing Disney music, anime songs, and music from dramas and films. I post performance videos on YouTube and social media, and I also give concerts. Building on my Electone experience, I took up synthesizer and piano during my student years and performed at school-sponsored events. As a writer, I’ve covered not only music-related topics but a wide range of genres, so I hope to draw on my experience to deliver articles that make readers think, “I want to try that!” or “I want to listen to that!”

No matter what job you do, business etiquette is something everyone must remember.

However, unless you’re in a training program, there aren’t many chances to study etiquette properly.

So in this article, we’ll present trivia quizzes focused on business manners that are useful at work.

Even business etiquette that can be a hassle to memorize becomes easier to learn when it’s in quiz form! Some quizzes also include little bits of work-related history, so feel free to use them as conversation starters.

I hope this can be a small help to you in your working life.

[Business Manners] Trivia Quiz Useful for Work (21–30)

Which of the following is correct regarding the honorific title “殿” (tono)?

honorifics used by subordinates when addressing superiors
Not used in spoken language.
Usable by people outside the company

See the answer

Not used in spoken language.

“-dono” is an honorific mainly used in writing as a respectful title from superiors to subordinates. Therefore, it is not commonly used in speech. Moreover, because it is an honorific for people of lower status, using “-dono” for someone outside your company is also incorrect.

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Hane Keisuke

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When a client asks me over the phone to pass a message to my boss, what is the correct way to respond?

Yes, I will inform ◯◯.
Yes, I will let [name] know.
Yes, I will let [name] know.

See the answer

Yes, I will let [name] know.

“Moshi-tsutaeru” is the humble form of “ii-tsutaeru” (to convey a message). When conveying a message from a superior party, such as a client, to your boss, it is appropriate to use the humble form. It is a more polite expression than “otsutae shimasu” or “tsutaete okimasu.”

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Hane Keisuke

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In conclusion

We’ve explained the basics of business etiquette in a quiz format. From exchanging business cards and bowing to handling phone calls—these are practices every working professional should know. Each etiquette rule reflects a spirit of consideration for others. By putting this knowledge into practice, you’ll deepen trust in your professional relationships. Why not start incorporating these subtly from tomorrow?