[Business Manners] Trivia Quiz Useful for Work
No matter what job you do, business etiquette is something everyone must remember.
However, unless you’re in a training program, there aren’t many chances to study etiquette properly.
So in this article, we’ll present trivia quizzes focused on business manners that are useful at work.
Even business etiquette that can be a hassle to memorize becomes easier to learn when it’s in quiz form! Some quizzes also include little bits of work-related history, so feel free to use them as conversation starters.
I hope this can be a small help to you in your working life.
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[Business Manners] Trivia Quiz Useful for Work (21–30)
What date is “Manners Day”?
- June 15
- October 30
- December 1
See the answer
October 30
The NPO Japan Service Manner Association designated October 30 as “Manners Day” in 2008. It was established to encourage people to reflect on the importance of manners in personal and business settings and to put them into practice in daily life. Why not take this opportunity to reaffirm the importance of observing proper manners?
Which of the following is the correct etiquette when affixing seals side by side with your supervisor on the same document, such as for approval stamps?
- Stamp the seal with the imprint tilted toward your superior.
- use a smaller seal than your boss’s
- Stamp with a lighter impression than your supervisor’s
See the answer
Stamp the seal with the imprint tilted toward your superior.
When stamping on the same document, it is considered proper etiquette to tilt your own seal slightly toward your superior’s seal. This is said to show respect for your superior. On the other hand, many argue that it serves no practical purpose and is an unnecessary business custom, and it is often mocked as the “bowing seal.”
Which person is it polite to have hang up the phone first?
- the side that made the call
- the receiving side
- the superior side
See the answer
the side that made the call
In business settings, it is generally considered proper etiquette for the caller to end the call. The person who answered cannot be sure whether the caller has covered everything they needed, so they may hesitate to hang up. This etiquette was established out of consideration to avoid putting the receiver in an awkward position.
Which of the following is correct regarding the honorific title “殿” (tono)?
- honorifics used by subordinates when addressing superiors
- Not used in spoken language.
- Usable by people outside the company
See the answer
Not used in spoken language.
“-dono” is an honorific mainly used in writing as a respectful title from superiors to subordinates. Therefore, it is not commonly used in speech. Moreover, because it is an honorific for people of lower status, using “-dono” for someone outside your company is also incorrect.
When a client asks me over the phone to pass a message to my boss, what is the correct way to respond?
- Yes, I will inform ◯◯.
- Yes, I will let [name] know.
- Yes, I will let [name] know.
See the answer
Yes, I will let [name] know.
“Moshi-tsutaeru” is the humble form of “ii-tsutaeru” (to convey a message). When conveying a message from a superior party, such as a client, to your boss, it is appropriate to use the humble form. It is a more polite expression than “otsutae shimasu” or “tsutaete okimasu.”
In conclusion
We’ve explained the basics of business etiquette in a quiz format.
From exchanging business cards and bowing to handling phone calls—these are practices every working professional should know.
Each etiquette rule reflects a spirit of consideration for others.
By putting this knowledge into practice, you’ll deepen trust in your professional relationships.
Why not start incorporating these subtly from tomorrow?